1. Who we are
GoLiveHealthy ("the app", "we", "us") is a nutrition and healthy-living app published by Taprobana Studios. This policy applies to the GoLiveHealthy mobile app, this website and related services.
2. What we collect
Account information
You can create an account with your email address and a password, or sign in with Google. We receive your email address and a unique account ID from Firebase Authentication, and, if you use Google, your name and profile photo from Google.
Health and body profile
Information you choose to enter: height, weight, age, sex, activity level, goal, allergies, dietary preferences and any lifestyle notes. From this we calculate BMI, energy needs and your daily calorie target. Height, weight, age, sex, activity level and goal are stored on our servers; allergies, dietary preferences and lifestyle notes are stored on your phone and sent with the AI requests that need them.
Food logs, plans and lists
Meals you log and your grocery list are stored on your phone. Meal plans you approve are also stored on our servers, so they follow you to a new phone.
AI conversations
Messages you send to the AI guide and its replies, saved as chat sessions so you can return to them. We also record how many AI tokens you use to apply your plan's allowance.
Scans and searches
Barcodes you scan and products you search for, used to return product details and verdicts.
Subscription information
Your plan level and purchase status. Payments are processed by Google Play; we never see your card details.
Technical information
Device type, app version and a push-notification token so we can deliver notifications you have enabled.
3. How we use your information
- To create your profile, daily calorie target and personalised meal plans.
- To assess scanned products against your goals, allergies and preferences.
- To power the AI guide and keep your chat history.
- To send reminders and notifications you have turned on.
- To manage subscriptions and enforce plan limits.
- To keep the service secure, fix problems and improve the app.
4. AI features
Your messages, along with relevant parts of your profile (such as goal, calorie target, allergies and preferences), are sent to third-party AI model providers to generate replies and meal plans. The assistant may also look up food data from USDA FoodData Central, search trusted health websites, find videos, or, only if you ask, add events to your Google Calendar.
5. Who we share your information with
We do not sell your personal information. We share data only with service providers that help us run the app, under appropriate safeguards:
| Provider | Purpose |
|---|---|
| Google / Firebase | Sign-in, notifications, cloud services |
| AI model providers | Generating chat replies, meal plans and label reading |
| Google Play | Subscriptions and payments |
| Google Places & Calendar | Finding nearby supermarkets and eateries; calendar events you request |
| USDA FoodData Central, Open Food Facts | Food and product nutrition data (no personal data is sent) |
| Hosting & database providers | Storing your account and app data securely |
We may also disclose information if required by law or to protect the rights and safety of our users.
6. Device permissions
- Camera: used only to scan product barcodes. We do not use the microphone.
- Location (optional): used to remind you about your grocery list near supermarkets and to give healthy-eating tips when you eat out. Background location is only used if you enable Smart Reminders. Your location stays on your phone; only a nearby-places request is made when needed.
- Notifications (optional): to deliver reminders and alerts you turn on.
You can change any permission at any time in your phone's settings or in the app's Smart Reminders screen.
7. Retention and account deletion
We keep your information while your account is active. You can delete individual chats and logged meals in the app at any time.
Deleting your account
In the app, open Profile → Delete account. If you no longer have the app, email [email protected] from the address on your account. Full steps are on our Delete your account page.
- Straight away: your account is disabled and you are signed out. Data stored only on your phone is removed from it.
- For 90 days: your account stays disabled. Sign in again to restore it if you change your mind.
- After 90 days: your account, sign-in, health profile, meal plans, grocery lists, AI conversations and usage records are permanently deleted from our servers.
Copies in encrypted backups and log entries containing your account ID are removed within 30 days after permanent deletion. Google Play keeps its own purchase records. We keep information longer only where the law requires it. Deleting your account does not cancel a Google Play subscription; cancel that in Google Play.
8. Your rights
Depending on where you live, including under Sri Lanka's Personal Data Protection Act, you may have the right to access, correct, delete or export your personal data, to object to or restrict certain processing, and to withdraw consent. Contact us to exercise these rights.
9. Children
GoLiveHealthy is not directed to children under 13, and we do not knowingly collect their information. Users under 18 should use the app with a parent or guardian and speak to a health professional before changing their diet.
10. Security
We use encryption in transit, authenticated access and access controls to protect your information. No system is perfectly secure, so please keep your Google account protected.
11. Changes to this policy
We may update this policy as the app evolves. We will change the date above and, for significant changes, notify you in the app.
12. Contact us
Questions about privacy? Email [email protected] or visit our support page.